Shipping & Delivery
Shipping Fee
Free Shipping Worldwide on Orders of USD 150 and above
USD 10 on Orders under USD 150
Delivery by DHL
We use only DHL, the fastest and the most reliable international carrier in Japan, to deliver your valuable item all the way from Japan to your doorstep, anywhere in the world.
Delivery Days
| Area | Delivery Days |
| North America | 5 - 7 |
| Central and South America | 6 - 10 |
| Europe | 5 - 7 |
| Oceania | 5 - 7 |
| Middle East | 6 - 9 |
| Asia | 3 - 6 |
| Africa | 6 - 10 |
Please be noted that the actual delivery days may differ from that listed in the above table if the package requires more time for customs clearance or the destination is in a remote area. The delivery days only indicates the average days required for normal delivery and does not in any way guarantee the exact delivery days.
Tracking Your Shipment
As soon as we ship out your item, we email you a tracking number with which you can check a delivery status from Japan to your home on following tracking service site of DHL.
https://www.dhl.com/jp-en/home.html
If you created your account during checkout, log in your account and then click on Orders > Tracking Number. It shows an updated delivery status.
Countries We Ship
If your country is not listed below, please feel free to contact us.
| Area | Countries we ship |
| North America | Canada, United States of America |
| Central and South America | Argentina, Brazil, Chile, Costa Rica, Mexico |
| Europe | Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Republic or Ireland, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom |
| Oceania | Australia, New Zealand |
| Middle EastIs | Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates |
| Asia | Brunei, Cambodia, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam |
| Africa | South Africa |
*Alphabetical Order
*Russia is not included in the above list. DHL does not provide a deliver service to Russia because lots of complicated documentations to clear import are required by Russian authority.
Packaging
We carefully pack your valuable item to protect it from any damages on a journey from Japan to worldwide. All items are well wrapped by bubble pack or cushion inside the package.
