Delivery by air is now back in service.

COVID-19 has been causing drastical decline in air traffic, by which delivery has been suspended to some countries or delayed to many countries. In order to avoid the suspension and the delay, we signed a contract with a new carrier, DHL which provides even faster delivery service to our customer than ever. We ship out your ordered item by DHL from May 7th. We all apologize for our delayed delivery and also appreciate for your understanding.

Fashionship delivers by DHL.

Shipping Fee

Free Shipping Worldwide on Orders of USD 150 and above

USD 10 on Orders under USD 150

Carrier

Fashionship ships to worldwide by DHL Express.

Delivery Days

Area Delivery Days
North America 5 - 7
Central and South America 6 - 10
Europe 5 - 7
Oceania 5 - 7
Middle East 6 - 9
Asia 3 - 6
Africa 6 - 10

 

Please be noted that the actual delivery days may differ from that listed in the above table if the package requires more time for customs clearance or the destination is in a remote area. The delivery days only indicates the average days required for normal delivery and does not in any way guarantee the exact delivery days.

Tracking Your Shipment

As soon as we ship out your item, we email you a tracking number with which you can check a delivery status from Japan to your home on following tracking service site of DHL.

https://www.dhl.com/jp-en/home.html

If you created your account during checkout, click a person icon on the top of the site and log in your account, then click on Orders > Tracking Number. It shows an updated delivery status.

Countries We Ship

If your country is not listed below, please feel free to contact us.

Area Countries we ship
North America Canada, United States of America
Central and South America Argentina, Brazil, Chile, Costa Rica, Mexico
Europe Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Republic or Ireland, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
Oceania Australia, New Zealand
Middle EastIs Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates
Asia Brunei, Cambodia, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
Africa South Africa

*Alphabetical Order

*Russia is not included in the above list. DHL does not provide a deliver service to Russia because lots of complicated documentations to clear imort are required by Russian authority.

Packaging

We carefully pack your valuable item to protect it from any damages on a journey from Japan to worldwide. All items are well wrapped by bubble pack or cushion inside the package.

  • Item is packaged carefully into a box by Fashionship staff.
  • Package is carefully completed by Fashionship staff.
  • Inside a box bubble is covered on item by Fashionship staff.
  • Package is nicely wrapped by Fashionship staff.